Testimonials

DEALERRATER
sup597
Full Star Full Star Full Star Full Star Full Star
8-10-2020
ENJOYED BILL KAY FOR 20 YEARS!

I purchased my 2000 Honda CR-V from Bert Tvrz and have enjoyed every dealing with service and sales. Alan Heimberger has and continues to be a GREAT advisor for service of my vehicles! I would recommend Bill Kay Honda to anyone!!

DEALERRATER
SJB141724
Full Star Full Star Full Star Full Star Full Star
8-10-2020
GOOD JOB BY SAM!!!!!!

We had some issue but Sam in the service dept. was great thank him again for us!!!!!!I WOULD COME BACK TO BUY A CAR.

DEALERRATER
LJECK
Full Star Full Star Full Star Full Star Full Star
8-7-2020
We’ve been getting our cars serviced here for several...

We’ve been getting our cars serviced here for several years and have always received excellent service. The staff are friendly, on time and explain what needed to be done

CARS
LJECK
Full Star Full Star Full Star Full Star Full Star
8-7-2020
We've been getting our cars serviced here for several...

We've been getting our cars serviced here for several years and have always received excellent service. The staff are friendly, on time and explain what needed to be done

CARS
MBREWS
Full Star Full Star Full Star Full Star Full Star
8-4-2020
My experience at Bill Kay Honda in Bourbonnais was...

My experience at Bill Kay Honda in Bourbonnais was FABULOUS! Joe Boie was terrific, finding just the "right" car 🚘 for me. Yes - a red Civic sport model. Joe and Steve were friendly and efficient. I will definitely refer my friends to Bill Kay Honda.

DEALERRATER
inewsham
Full Star Full Star Full Star Full Star Full Star
8-3-2020
The service representative talked with me and help me...

The service representative talked with me and help me understand what was being done and what should be done on servicing my Honda odyssey including tires type of oil and cleaning of the bugs off a car. Thank you very much I

CARS
inewsham
Full Star Full Star Full Star Full Star Full Star
8-3-2020
The service representative talked with me and help me...

The service representative talked with me and help me understand what was being done and what should be done on servicing my Honda odyssey including tires type of oil and cleaning of the bugs off a car. Thank you very much I

GOOGLE
Rosanne Gianotti
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Rosanne Gianotti

Always exceptional service

GOOGLE
Jared St.Aubin
Full Star Full Star Full Star Full Star Full Star
7-31-2020
Jared St.Aubin

Bert helped me buy a CPO Honda Accord and it was a great experience. Transaction was very easy and straight forward. Thank you!!

DEALERRATER
jenniferkheywood
Full Star Full Star Full Star Full Star Full Star
7-30-2020
They are always polite and thorough with your vehicle....

They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next.

CARS
jenniferkheywood
Full Star Full Star Full Star Full Star Full Star
7-30-2020
They are always polite and thorough with your vehicle....

They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next.

GOOGLE
jennifer urban
Full Star Full Star Full Star Full Star Empty Star
7-29-2020
CARS
dhopkins1
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Epic. Awesome.

Historically, I would much rather go to the dentist than to a car dealer. This experience was by far the best I ever had. No pressure, Bert is leagues ahead of his competition. Virtually no negotiating. Your garage staff is excellent. Paperwork was easy. And I bought the best car in America!

CARS
haydenkutemeier
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Fantastic service

The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP!

DEALERRATER
haydenkutemeier
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Fantastic service

The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP!

DEALERRATER
Sidney
Full Star Full Star Full Star Full Star Full Star
7-23-2020
I was on my way to the Chicago airport and realized my...

I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going to miss my flight, one of the mechanics, Sam, was eager to help. Within 20 minutes we were back on the road safely! Thanks Hondat and thank you Sam!

GOOGLE
Ryan Lindner
Full Star Full Star Full Star Full Star Full Star
7-23-2020
DEALERRATER
Satisfied Customer
Full Star Full Star Full Star Full Star Full Star
7-22-2020
I found them to be very courteous and professional with...

I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner.

CARS
Satisfied Customer
Full Star Full Star Full Star Full Star Full Star
7-22-2020
I found them to be very courteous and professional with...

I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner.

DEALERRATER
bell6118
Full Star Full Star Full Star Full Star Empty Star
7-21-2020
Dealer rating changed due to vehicle problem being...

Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff.

CARS
bell6118
Full Star Full Star Full Star Full Star Empty Star
7-21-2020
Dealer rating changed due to vehicle problem being...

Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff.

CARS
ToddSHondaCRV
Full Star Full Star Full Star Full Star Full Star
7-20-2020
I recommend Bill Kay Honda. I purchased a used 2015 Honda...

I recommend Bill Kay Honda. I purchased a used 2015 Honda CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including showing how to pair my phone and radio controls before departing the dealership. Thanks Joe. ToddS.

DEALERRATER
rkmilli
Full Star Full Star Full Star Full Star Full Star
7-18-2020
Great experience

I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great.

CARS
rkmilli
Full Star Full Star Full Star Full Star Full Star
7-18-2020
Great experience

I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great.

GOOGLE
Jenna Sevorwell
Full Star Full Star Full Star Full Star Full Star
7-17-2020
CARS
Sidney
Full Star Full Star Full Star Full Star Full Star
7-16-2020
I was on my way to the Chicago airport and realized my...

I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going to miss my flight, one of the mechanics, Sam, was eager to help. Within 20 minutes we were back on the road safely! Thanks Hondat and thank you Sam!

DEALERRATER
Bag815
Full Star Full Star Full Star Full Star Full Star
7-15-2020
Joe G. and Sam were both great. Thanks you so much for...

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam

DEALERRATER
cj11559
Full Star Full Star Full Star Empty Star Empty Star
7-15-2020
I arrived a bit early for my pre-arranged 1pm appt. This...

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I thought car would have been washed as part of the visit. But not included. Overall I left feeling “Not sure they cared that I brought the car there for service”.

CARS
cj11559
Full Star Full Star Full Star Empty Star Empty Star
7-15-2020
I arrived a bit early for my pre-arranged 1pm appt. This...

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I thought car would have been washed as part of the visit. But not included. Overall I left feeling "Not sure they cared that I brought the car there for service".

CARS
Bag815
Full Star Full Star Full Star Full Star Full Star
7-15-2020
Joe G. and Sam were both great. Thanks you so much for...

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam

CARS
Jacsnods
Full Star Full Star Full Star Full Star Full Star
7-14-2020
This is the 7th car we have bought from Bert over the...

This is the 7th car we have bought from Bert over the years. Always a good experience. He is extremely knowledgable and does not pressure you.

GOOGLE
Maura Del Toro
Full Star Full Star Full Star Full Star Full Star
7-13-2020
Maura Del Toro

Bert was wonderful, and I had a great experience at this dealership. I bought a Honda Accord from them and I couldn't be happier!

CARS
NorgaardCleaningServices
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Excellent customer service! Beyond the basics. Looking...

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. [email protected] Bill Kay

DEALERRATER
NorgaardCleaningServices
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Excellent customer service! Beyond the basics. Looking...

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. [email protected] Bill Kay

CARS
hitchcockcharles
Full Star Full Star Full Star Full Star Full Star
7-11-2020
We are certainly more than pleased with your Service Dept...

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude!

DEALERRATER
hitchcockcharles
Full Star Full Star Full Star Full Star Full Star
7-11-2020
We are certainly more than pleased with your Service Dept...

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude!

CARS
Marie Paraday
Full Star Full Star Full Star Full Star Full Star
7-10-2020
We always go there because of the service. Al is really a...

We always go there because of the service. Al is really a great guy to work with. We have bought four Honda's there and have been greatly satisfied.

DEALERRATER
Marie Paraday
Full Star Full Star Full Star Full Star Full Star
7-10-2020
We always go there because of the service. Al is really a...

We always go there because of the service. Al is really a great guy to work with. We have bought four Honda’s there and have been greatly satisfied.

DEALERRATER
Mel
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Maintenance minder schedule + moon roof calibration

As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is in the best hands.

DEALERRATER
CDWELCH1
Full Star Full Star Full Star Full Star Full Star
7-9-2020
I never have a problem when I bring my car in for service...

I never have a problem when I bring my car in for service to Bill Kaye’s service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is bright, as well as comfortable socially acceptable distance seating.

CARS
CDWELCH1
Full Star Full Star Full Star Full Star Full Star
7-9-2020
I never have a problem when I bring my car in for service...

I never have a problem when I bring my car in for service to Bill Kaye's service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is bright, as well as comfortable socially acceptable distance seating.

CARS
Mel
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Maintenance minder schedule + moon roof calibration

As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is in the best hands.

DEALERRATER
SDOCKEM
Full Star Full Star Full Star Full Star Full Star
7-8-2020
I received friendly and courteous cv treatment by staff....

I received friendly and courteous cv treatment by staff. Clean environment. I experienced great communication throughout the day as they worked on my vehicle. Final price matched the estimate.