Bill Kay Honda

Testimonials

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Saffiya Shillo
Full Star Full Star Full Star Full Star Full Star
11-16-2019
Saffiya Shillo

I shopped around and got the best deal at Bill Kay Honda! Tony Baio is the best! Bert Tvrz gave me exceptional care and went over everything so thoroughly. I left fully informed and very, very satisfied. I highly recommend going to Bill Kay Honda and asking for Tony and/or Bert!!!!

DEALERRATER
ELLERMARY11
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Best customer service ever!

Always friendly knowledgeable and prompt could'nt ask for better service every single time I've been and it's hard to find good customer service these days. Very much appreciated!

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Duane Kuhns
Full Star Full Star Full Star Full Star Full Star
11-15-2019
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Yvonne Quezada
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Yvonne Quezada

The time frame I was given for my service was an hour and thirty minutes. I was in and out in about 45 minutes!! I was so impress with how efficient they were! I know the day I went there was a long line! I have had my vehicle service for three years and have no complaints!!!

CARS
bogeymogey
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Top notch!

Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area to fix whatever is wrong. And they usually know how long it will take to get it fixed.

CARS
SHELDON-JONES
Full Star Full Star Full Star Full Star Full Star
11-11-2019
New Civic

The level of service at Bill Kay is impeccable from the front office to the bay doors. I appreciate their commitment to outstanding customer care. Bert Tvrz is the best in the business.

DEALERRATER
bogeymogey
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Top notch!

Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area to fix whatever is wrong. And they usually know how long it will take to get it fixed.

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Sheldon Jones
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Sheldon Jones

Outstanding customer service. Alan, Sam, and Cathy provide amazing attention to detail regarding all of your car care needs. The sales team is equally as awesome. No pressure, relaxed and friendly atmosphere. Bert Tvrz is the absolute BEST sales rep hand down. Very seamless from the front office to the bay doors.

CARS
berdeb
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Great service

The service department has always taken good care of me. They are polite and explain what is being done. Service was done in a timely manner.

DEALERRATER
berdeb
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Great service

The service department has always taken good care of me. They are polite and explain what is being done. Service was done in a timely manner.

DEALERRATER
georgereichardt
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Service work

I can count on Alan for getting my car in even if it’s just an oil change and get it done for me. I’ve been taking my car to get serviced at Honda for at least about 20 years even when it was the Oldsmobile dealer. I always try to get Allen as my service writer when I call or go there in person.

CARS
georgereichardt
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Service work

I can count on Alan for getting my car in even if it's just an oil change and get it done for me. I've been taking my car to get serviced at Honda for at least about 20 years even when it was the Oldsmobile dealer. I always try to get Allen as my service writer when I call or go there in person.

CARS
joy4444
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Excellent!

Kathy was beyond wonderful, knowledgeable and professional. I would highly recommend speaking to her about any services. She had Samantha assist with some operations issues and she was amazing as well. Sincere thank you!

CARS
GMAMO10
Full Star Full Star Full Star Full Star Full Star
11-6-2019
I'm pleased with my service rep. He gets things promptly aru

I'm a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I'm back on the road!

DEALERRATER
joy4444
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Excellent!

Kathy was beyond wonderful, knowledgeable and professional. I would highly recommend speaking to her about any services. She had Samantha assist with some operations issues and she was amazing as well. Sincere thank you!

DEALERRATER
GMAMO10
Full Star Full Star Full Star Full Star Full Star
11-6-2019
I’m pleased with my service rep. He gets things promptly aru

I’m a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I’m back on the road!

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No
Full Star Full Star Full Star Full Star Full Star
11-5-2019
No

We just bought a Honda Odyssey and we're very pleased with Larry chourinard. This is a great pleased with Bill Kay. We have also received service in the service department and we're very pleased as well. This is a great place and my husband will continue to go back. We highly recommend.

CARS
cabinviewbbq
Full Star Full Star Full Star Full Star Empty Star
11-4-2019
Option Not Wanted/But a Great Deal/Experience Regardless

My wife and I purchased a 2016 Ford Explorer from these folks and received a great deal. We were very pleased with the experience we had and the smoothness and professionalism that the personnel working there had. Everything went extremely well and we recommend this dealership for your next car purchase. There were only a couple of things That I didn't agree with them about. Doc fees - this is just a way to get more money from the consumer. Every dealership does it and if your going to charge me for this just figure it in the cost of the vehicle, where it should be. I have my own business and I don't charge you for writing the receipt... just sayin!! Secondly we had to buy a security system that they put on the car. I didn't want it but they told me it was already in it. It is a sticker on each door and rear latch so if my car gets stolen the police can identify the parts when it gets chopped. I have insurance already that will also take care of my stolen car. Just didn't want it and I was clearly forced to buy it for $199 if I wanted the vehicle. I was persistent about it and they did take $48 off the cost but still paid $ 151 for something I could of cared less was on the vehicle. Overall we are very pleased with our time at Bill Kay Honda and would buy from again.

CARS
carlperri01
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Professional informative great customer service

Bill Kay Honda and Bert Traverse are number one in the area 4 customer service and professionalism. The information was extensive in making our decision and would recommend Bert and Bill Kay to anyone in this market

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Robert Schmid
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Robert Schmid

We bought a 2016 Odyssey from Larry. It was a very pleasant, no pressure experience. Would recommend after our experience that anyone looking for a Honda vehicle would give them a try. Great experience!

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Sue Price
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Sue Price

Once again, I am so happy with the service at Bill Kay! They are exceptional. I stopped in to have a headlight and wiper blades replaced, it was going to be a long wait so I got the manual out and decided I can do it myself. I went back to buy the parts and Sam (service manager) told me to pull my car in so he could look at it. He ended up replacing the bulb and wiper blades for me! They don’t charge for installation, only charge for parts. Incredible service, very friendly and caring. While I was waiting, I had a nice chat with Kathy in service. She is super friendly as well. So happy to do business with them, thanks so much Kathy & Sam!!!

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Kassidy Keller
Full Star Full Star Full Star Full Star Empty Star
10-31-2019
Kassidy Keller

Was looking for a good car and wanted to trade mine in. Went there to look at a car and I loved it! Larry C. Really helped a lot! If you are going there, ask for him. He’s a really nice guy, and knows what he is talking about. Some of the staff were a little pushy, but not nearly as bad as at some other dealers!

DEALERRATER
CHRISTINEKEM
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Tire replaced

Sam was awesome, kind and understanding. Always professional. I did not have to wait long and they had me in right away. I can trust their work.

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Dede Dede
Full Star Full Star Full Star Full Star Full Star
10-30-2019
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CHRISTINEKEM
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Tire replaced

Sam was awesome, kind and understanding. Always professional. I did not have to wait long and they had me in right away. I can trust their work.

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George Rusch
Full Star Full Star Full Star Full Star Full Star
10-29-2019
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Matthew Noel
Full Star Full Star Full Star Full Star Full Star
10-27-2019
Matthew Noel

Excellent customer service, friendly staff, and great prices! I'm so happy with my Civic! Best car I've ever owned, plus I got a great warranty.

DEALERRATER
BASSETRSQ2000
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Honda put the breaks on my issues

Everything I was promised concerning issues, parts, length of time to fix, price was on point! I was even given a car to use free till my car was done the next day! Repairs were quick and had me back on the road in 24 hours!! I love Bill Kay Honda!!

CARS
BASSETRSQ2000
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Honda put the breaks on my issues

Everything I was promised concerning issues, parts, length of time to fix, price was on point! I was even given a car to use free till my car was done the next day! Repairs were quick and had me back on the road in 24 hours!! I love Bill Kay Honda!!

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Caitlyn Nicole
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Caitlyn Nicole

Had to get an oil change and Alan was so helpful and kind! Highly recommend him! I truly appreciate him explaining everything to me since I'm not too good with cars. Will definitely go to them whenever I have any issues with my car. Thank you!

CARS
hubief bert f
Full Star Full Star Full Star Full Star Full Star
10-23-2019
bert was very helpful

because of great concern of being helpful in all my need of infor on honda ridgeline truck and BERT certainly lived up to his reputation THANKS BERT

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Karen Denoyer
Full Star Full Star Full Star Full Star Full Star
10-22-2019
Karen Denoyer

Great experience....everyone was very willing to help us get what we wanted for what we could afford. Have had and will always buy Honda’s. Thank You Joe, Tony and Areal and always, Sam 👏 👏

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Timothy Haug
Full Star Full Star Full Star Full Star Full Star
10-22-2019
Timothy Haug

I took a recommendation from my son, who had recently purchased a car from the dealership. I am very satisfied with the whole process. Bert and Arael were very patient as I had a number of vehicle options I wanted to explore. Thanks to the whole group that helped make this happen.

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Tamara Gocken
Full Star Full Star Full Star Full Star Full Star
10-20-2019
Tamara Gocken

Very pleased with my experience at Bill Kay. Sales rep, Ed Hanahan, was great to work with. He was informative about the model and listened to my needs and respected my wishes. Would definitely recommend him and Bill Kay.

CARS
madkenley3
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Outstanding service department

Everyone in the service department has always gone above and beyond to help me with our vehicle and has always got the vehicle done In a timely manner

CARS
wgolyshko
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Service Dept.

Though I didn't have an appointment on a busy Wednesday, Alan fit me in to get my oil changed, tires rotated, and some other work done. Appreciate the service work done.

DEALERRATER
madkenley3
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Outstanding service department

Everyone in the service department has always gone above and beyond to help me with our vehicle and has always got the vehicle done In a timely manner

DEALERRATER
wgolyshko
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Service Dept.

Though I didn't have an appointment on a busy Wednesday, Alan fit me in to get my oil changed, tires rotated, and some other work done. Appreciate the service work done.

CARS
claire.mcelroy
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Best Experience Ever

Choosing a car at Bill Kay Honda was truly a different experience. Bert certainly lived up to his reputation. I love my Honda Fit Sport!