PARTS DEPARTMENT

Our Location

Bill Kay Honda
1360 Locke Dr.
Bourbonnais, IL 60914

Parts: 815-410-4898
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Parts Hours

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Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Advisor Danny  Grabow
X
(877)-767-9586
Parts Advisor
Danny Grabow
Parts Advisor Kyle  Cremer
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(877)-767-9586
Parts Advisor
Kyle Cremer

Contact Information


Service Department is Fantastic. Sam is a big reason why I continue to bring my car there for service. He's always very professional.

- David Benson, GOOGLE

Always very fast and friendly service. Sam is very personable and always makes sure to go through the work being done / suggested. Kathleen is also very personable and helpful. Thank you all!

- joeyshorsegirl, DEALERRATER

I purchased my 2000 Honda CR-V from Bert Tvrz and have enjoyed every dealing with service and sales. Alan Heimberger has and continues to be a GREAT advisor for service of my vehicles! I would recommend Bill Kay Honda to anyone!!

- sup597, CARS

We had some issue but Sam in the service dept. was great thank him again for us!!!!!!I WOULD COME BACK TO BUY A CAR.

- SJB141724, CARS

I purchased my 2000 Honda CR-V from Bert Tvrz and have enjoyed every dealing with service and sales. Alan Heimberger has and continues to be a GREAT advisor for service of my vehicles! I would recommend Bill Kay Honda to anyone!!

- sup597, DEALERRATER

We had some issue but Sam in the service dept. was great thank him again for us!!!!!!I WOULD COME BACK TO BUY A CAR.

- SJB141724, DEALERRATER

We’ve been getting our cars serviced here for several years and have always received excellent service. The staff are friendly, on time and explain what needed to be done

- LJECK, DEALERRATER

We've been getting our cars serviced here for several years and have always received excellent service. The staff are friendly, on time and explain what needed to be done

- LJECK, CARS

My experience at Bill Kay Honda in Bourbonnais was FABULOUS! Joe Boie was terrific, finding just the "right" car 🚘 for me. Yes - a red Civic sport model. Joe and Steve were friendly and efficient. I will definitely refer my friends to Bill Kay Honda.

- MBREWS, CARS

The service representative talked with me and help me understand what was being done and what should be done on servicing my Honda odyssey including tires type of oil and cleaning of the bugs off a car. Thank you very much I

- inewsham, DEALERRATER

The service representative talked with me and help me understand what was being done and what should be done on servicing my Honda odyssey including tires type of oil and cleaning of the bugs off a car. Thank you very much I

- inewsham, CARS

Always exceptional service

- Rosanne Gianotti, GOOGLE

Bert helped me buy a CPO Honda Accord and it was a great experience. Transaction was very easy and straight forward. Thank you!!

- Jared St.Aubin, GOOGLE

They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next.

- jenniferkheywood, DEALERRATER

They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next.

- jenniferkheywood, CARS

Historically, I would much rather go to the dentist than to a car dealer. This experience was by far the best I ever had. No pressure, Bert is leagues ahead of his competition. Virtually no negotiating. Your garage staff is excellent. Paperwork was easy. And I bought the best car in America!

- dhopkins1, CARS

The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP!

- haydenkutemeier, CARS

The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP!

- haydenkutemeier, DEALERRATER

I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going to miss my flight, one of the mechanics, Sam, was eager to help. Within 20 minutes we were...

- Sidney, DEALERRATER

I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner.

- Satisfied Customer, DEALERRATER

I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner.

- Satisfied Customer, CARS

Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff.

- bell6118, DEALERRATER

Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff.

- bell6118, CARS

I recommend Bill Kay Honda. I purchased a used 2015 Honda CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including showing how to pair my phone and radio controls before departing the dealership. Thanks Joe....

- ToddSHondaCRV, CARS

I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great.

- rkmilli, DEALERRATER

I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great.

- rkmilli, CARS

I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going to miss my flight, one of the mechanics, Sam, was eager to help. Within 20 minutes we were...

- Sidney, CARS

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam

- Bag815, DEALERRATER

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I...

- cj11559, DEALERRATER

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I...

- cj11559, CARS

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam

- Bag815, CARS

This is the 7th car we have bought from Bert over the years. Always a good experience. He is extremely knowledgable and does not pressure you.

- Jacsnods, CARS

Bert was wonderful, and I had a great experience at this dealership. I bought a Honda Accord from them and I couldn't be happier!

- Maura Del Toro, GOOGLE

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. [email protected] Bill Kay

- NorgaardCleaningServices, CARS

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. [email protected] Bill Kay

- NorgaardCleaningServices, DEALERRATER

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude!

- hitchcockcharles, CARS

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude!

- hitchcockcharles, DEALERRATER

We always go there because of the service. Al is really a great guy to work with. We have bought four Honda's there and have been greatly satisfied.

- Marie Paraday, CARS

We always go there because of the service. Al is really a great guy to work with. We have bought four Honda’s there and have been greatly satisfied.

- Marie Paraday, DEALERRATER

As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is in the best hands.

- Mel, DEALERRATER

I never have a problem when I bring my car in for service to Bill Kaye's service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is bright, as well as comfortable socially acceptable distance seating.

- CDWELCH1, CARS
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